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FAQs

FAQs

A Standard Jump session last for 1 hour.

There is a weight limit of 140kg; there is no height limit in place.

If we are busy, then you will only be able join what remain of your time booked. During quieter periods we will endeavor to slot you in as close to your preferred time as possible. In order to ensure you get to enjoy the full duration of your jump session make sure you arrive at LEAST 10-15 minutes before your scheduled jump time.

The use of Jumpers non-slip socks is mandatory due to the trampoline surfaces being of a non-grip design and texture, standard socks, trainer socks and nylon will not grip and could cause injury to the user, so Jumpers non-slip socks must be worn for the safety of the users.

There will be an online booking system in place. It is recommended that you do book in advance as to avoid disappointment, especially at weekends and during school holidays.

Yes, you can enter the trampolining area and are free to use the carpeted walkways to watch your children enjoy the park.

To book a party please email us on bookings@jumperslane.co.za or contact 082 303 6166. We endeavor to respond to all enquiries within 48 hours.

Yes, you are more than welcome to decorate the party room prior to the party. please take note that you will be allowed to enter the party room 30 mins prior to the booked time and will have 20 mins to pack up after the party.

All our party rooms are equipped with air conditioning.

Our packages do not include a birthday cake or cupcakes. you are welcome to bring along a cake or cupcake of your choosing. except for the birthday cake and cupcakes no outside food is recommended and we would appreciate your support towards our kiosk / party packs.

No, only parents who which to make use of the jumping facilities are required to pay the entry fee. parents or guests can stay in the park and enjoy refreshments from our kiosk.

Please note a 50% deposit (minimum R750.00) is required upon booking to confirm your party in our booking system, which can only be paid via EFT or direct bank deposit. Please note that proof payment need to be forwarded to bookings@jumperslane.co.za to confirm the payment.

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